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250 Practice Questions: Extensive question bank covering all CRCR exam topics.
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Key Concepts: Focused review of essential revenue cycle principles.
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Expert Tips & Strategies: Proven methods to optimize your study and exam performance.
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Updated for 2025: Aligned with the latest CRCR exam standards.
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Success-Driven: Structured to ensure you pass the CRCR exam with confidence.
Preview
1. Which of the following statements are true of HFMA’s Patient Financial
Communications Best Practices?
A) The best practices were developed specifically to help patients understand the cost
of services, their individual insurance benefits, and their responsibility for balance after
insurance, if any.
B) The best practices were developed to ensure patients are not charged for services
rendered.
C) The best practices only apply to emergency services.
D) The best practices are meant solely for Medicare patients.
Correct Answer: A) The best practices were developed specifically to help patients
understand the cost of services, their individual insurance benefits, and their
responsibility for balance after insurance, if any.
Rationale: HFMA’s Patient Financial Communications Best Practices focus on helping
patients understand the financial aspects of their healthcare, including the cost of
services, insurance benefits, and any remaining balance after insurance payments.
2. The patient experience includes all of the following except:
A) The patient’s comfort during treatment.
B) The quality of the interaction with healthcare staff.
C) The average number of positive mentions received by the health system or practice
and the public comments refuting unfriendly posts on social media sites.
D) The time taken to schedule an appointment.
Correct Answer: C) The average number of positive mentions received by the health
system or practice and the public comments refuting unfriendly posts on social media
sites.
Rationale: While patient experience includes aspects like comfort, interaction quality,
and scheduling efficiency, social media activity such as refuting posts is not directly
part of the patient experience.
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